Title: Admission Assistant
Reports To: Director of Admission
The Steppingstone Foundation prepares students from marginalized communities to access, navigate, and graduate from college through two initiatives, the Steppingstone Scholars Program and the National Partnership for Educational Access. The Steppingstone Scholars Program is a direct-service program in Boston that provides academic, social-emotional, and college-readiness services to students, called Scholars, beginning as early as fifth grade and continuing all the way through college graduation. The Steppingstone Scholars Program consists of five components: Admissions, the Academy, Middle School Success, High School Success, and College Success.
The Admission department is tasked with building awareness of the Steppingstone Scholars Program among Boston students, families, schools, and community-based organizations in order to attract and recruit a highly qualified pool of applicants and inform constituents about opportunities that lead to college success. The Admission team supports students and families through the application process and leads the internal Admission process. The Admission team also participates in the execution of Steppingstone’s summer and academic year programs.
The Admission Assistant will work collaboratively on a small team to support the annual recruitment and enrollment of Steppingstone Scholars. The Admission Assistant will primarily work a Monday-Friday schedule, with some mandatory Saturday and evening work. Steppingstone will be adopting a hybrid work model - 2 days in the South End office; 3 days remote this fall (with specific days to be determined). At this point, we do not yet know whether recruitment of Steppingstone Scholars, beginning this fall, will be remote, in person, or a combination of the two. Over the summer, Steppingstone hosts an in-person program for Scholars, which will be held at Milton Academy. The Admission Assistant must be able to work in person at Milton Academy for the entire summer (approximately seven weeks in July and August).
Start Date: September 2021
Essential Duties & Responsibilities:
- Communicate the value and requirements of participation in the Steppingstone Scholars Program to various external audiences at assigned schools to attract qualified applicants.
- Outreach to families and teachers through follow-up phone calls and process reminders.
- Support families requesting information about Steppingstone, primarily by responding to phone calls, emails, and website inquiries.
- Attend classroom visits, open houses and other school events and present information about Steppingstone at family information sessions.
- Oversee a team of Outreach Assistants (part-time Admission staff) and Admission Ambassadors (student volunteers) who support the recruitment process.
Internal Admission Process
- Support applicants, families, and teachers throughout the admission process.
- Gather, maintain, and review all application pieces and conduct any necessary follow up.
- Train, support staff with, and participate in office-wide admission processes (ex. file reading, family interviews, and the Admission Committee).
Administrative Projects and Data Management
- Provide administrative support to admission team including weekly mailings, preparing necessary materials for admission events, and ordering supplies
- Enter and maintain integrity of admission data in program database
- Produce and analyze regular data reports to help the Admission team track recruitment and enrollment benchmarks
- Provide logistical support for and teach classes during the summer academy session and other program activities that take place during the academic year.
Required Knowledge and Skills:
- Enthusiasm for a direct-service role in a mission-driven organization
- Demonstrated commitment to educational and racial equity in college access and success
- Experience working with diverse populations
- Strong relationship-building skills across differing stakeholders, including various internal departments, external community-based organizations, and the Boston Public Schools
- Strong customer-service orientation, utilizing communication, public speaking, interpersonal, and relationship-building skills
- Effective project management skills combined with organization, attention to detail, adaptability, and problem-solving capabilities
- Strong verbal and written communication skills
- Strong computer skills; experience with Filemaker Pro, Salesforce, or other databases a plus
- Preference given to candidates who are fluent in one of the following languages: Spanish, Mandarin, Cantonese, Vietnamese, Arabic, or Haitian Creole
Education and Work Experience:
- Bachelor’s Degree or equivalent experience
- Lifting up to 20 pounds, standing, walking, sitting, reaching, operating computer and office equipment
To Apply: Please input your resume and a thoughtful cover letter outlining how your skills and experience meet the qualifications of the position, and how you learned about this position by following this link. Applications will be reviewed on a rolling basis.
- Generous paid time off
- 15 days PTO
- 5 wellness days
- 12.5 holidays
- 2 weeks paid office closure
- Health, Dental and Vision coverage
- Life, Short-Term and Long-Term disability insurance
- Retirement Plan
- Tuition & Professional Development reimbursement
- Flexible Spending Accounts - Health and Dependent Care
- Pre-tax Transportation Plan (Transit & Parking)
- Employee Assistance Program (EAP)
- Membership to the National Partnership for Educational Access (NPEA)
Steppingstone Core Values
Power of One
- We honor every voice and believe we are strongest when we work together.
- We recognize, respect, and nurture the fullness and complexity of each member of our community.
- We believe in the power of belonging and seek to create a welcoming and inclusive culture.
Walk the Walk
- We partner with every Scholar and family, supporting them holistically throughout their own educational journey.
- We work with a clear and measurable purpose, using data to drive collective decision-making and challenge assumptions.
- We create spaces for difficult conversations to transform our thinking and move us forward.
- We strive to operate as an anti-racist organization and commit to continuous learning and action in the service of this goal.
- We provide opportunities for everyone in our community to flourish and reach their full potential.
- We make time for reflection, learn from past experiences, and take initiative in response to changing needs and new ideas.
The Steppingstone Foundation is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or handicap, as defined by law.