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Communications Manager

Hope for the Children of Haiti
Job Title: Communications Manager
Job Type:
Job Search Ends:
August 31st, 2022
Organization's Website:

Position Title: Communications Manager
Location: Remote and/or Natick, MA
Hours: ~30 hours weekly
Rate: $23-$26 an hour
About Hope for the Children of Haiti (HFC):
HFC is an orphanage and school serving hundreds of kids, providing livelihoods for our staff and their families, and pointing our community towards Jesus. We operate in the poorest country in the western hemisphere.
Founded by a retired military diet therapist, HFC has been serving some of the most vulnerable children in Haiti since the 1990s. We are currently serving our second generation of ninety orphaned children after having largely transitioned the first generation into adoption or post high school opportunities for further education or jobs. Our school serves hundreds of children in the Bolosse neighborhood with high-quality education, filling a gap in the public (not free) education system.
Our operating location in Haiti is in an increasingly dangerous and unstable neighborhood. As a result, we are actively formulating our next strategy that will necessarily include a safer environment for our orphaned children. This is an exciting time to be part of the HFC ministry as we seek to build on our past successes while ensuring the safety of those in our care. Other elements of our next strategy include a transition in our orphan care model, incubated social enterprises, and trade skills development.
Job Responsibilities:
The Communications Manager will be the person responsible for all the organization’s external communications including with donors, church partners, and online followers. Responsibilities include:
•    Developing and maintaining a communication plan that thinks strategically about how to boost engagement of donors and church partners while attracting new friends to the ministry
•    Coordinating the writing of a newsletter, roughly quarterly, and shorter fundraising appeals (e.g., Giving Tuesday, Christmas, event-specific)
•    Posting content to social media channels and updating the website
•    Acknowledging donor gifts with handwritten thank you notes and/or calls for all non-recurring donations
•    Notifying sponsors of their sponsored child's birthday in advance and asking if they wish to write a special birthday note and/or donate to the monthly birthday party
•    Coordinating with staff in Haiti on regular correspondence from the children to their sponsors, including supporting updated pictures
•    Maintaining strong donor interaction records in the HFC database (eTapestry)
•    Responding to inquiries from donors and church partners or, as appropriate, referring them to board members
•    Providing the board with donor base reporting to facilitate decision making, donor outreach, and refinement of the communications plan
•    Managing volunteers that have bandwidth to support the Communications Manager in the above responsibilities
•    Participating in board meeting discussions when asked
•    A passion for the teachings of Jesus and loving our global neighbors
•    Excellent writing skills, clearly and concisely conveying thoughts in an accessible and compelling fashion with a bent towards story telling
•    Strong organization skills and/or the ability to develop and document processes and follow them rigorously
•    Finds enjoyment in meeting new people in one-on-one and small group settings and easily cultivates positive, longitudinal relationships
•    Enjoys building new things or improving upon what already exists
•    Finds joy in inclusion of individual people in activities, like bringing an individual donor along in the HFC journey
•    Appreciates the power and beauty of thank you notes
•    Is content and stays focused during repetitive tasks, like acknowledging donations and sending birthday reminders
•    Has a strong social network outside of work to compensate for the lack of deep social interaction when working independently
•    Experience in a communications role is strongly preferred
•    Haitian Creole or French speaking and writing skills are highly desirable
•    Experience with e-Tapestry is a plus


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Phone: 617.426.2606
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