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Development Senior Manager

Boston Lyric Opera
Job Title: Development Senior Manager
Job Type:
Job Search Ends:
December 24th, 2021
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The Development Senior Manager implements and maintains best practices in development operations, ensuring both internal and interdepartmental activities are planned and executed in a timely fashion and at the highest level. 



Development Operations

  •  Directs the departmental calendar and meeting schedules, liaising with Marketing, Communications, Artistic, and Production, 
  •  Develops hard copy, digital, and phone appeals, as well as the creation of appeal strategy (in conjunction with the Director of Development), 
  •  Manages all design needs and requests in conjunction with Marketing, inclusive of non-appeal content (thank you cards, stewardship packets, etc.)
  •  Manages vendor contracting, 
  •  Manages website needs, inclusive of web copy, and strategizes new uses for digital fundraising interactions, 
  •  Supervises Development Intern (when relevant),
  •  Provide support for the activities of the Development and Public Engagement departments and beyond, including, but not limited to staff support for digital and onsite BLO events and productions, pre-event support, etc., 
  •  Other related and relevant duties, as assigned.


Technology and Reporting

  •  In conjunction with the Database Manager, oversees data analysis and working directly with Tessitura and other integrated platforms (i.e. DonorSearch) to ensure effective and seamless use of the data while collaborating with Marketing and Communications to implement new technologies,
  •  Manages donor research, possibly collaborating with outside or temporary support (i.e. major giving research consultant, research intern),
  •  Manage system tables to maintain and update campaign and fund structure, 
  •  Create new system table codes for contributions, plans, activities, events, etc. 
  •  Manage process of new custom report creation for Development use,
  •  Generate scheduled and ad hoc campaign reports, including development forecasting and cash reporting,
  •  Present reports to Development Team weekly department meetings,
  •  Generate step reports for gift officers, meeting with them regularly to obtain updates.

Cultivation and Portfolio

  •  Manage a portfolio of Annual Fund donors (up to $3,000), developing strategies with the Director of Major Gifts and Director of Development to steward and elevate donors in the portfolio, 
  •  Support general stewardship of BLO donors and prospects, including developing strategies for engaging patrons with digital products. 


You are:

  •  A highly organized strategic thinker who can keep both the big picture and all the details in mind simultaneously;
  •  Someone with strong multitasking, organizing, and planning skills;
  •  A strong communicator with excellent written and interpersonal communication skills;
  •  An independent and collaborative worker, taking the initiative to lead and work closely with internal and external collaborators.

We are: 

  •  A dynamic, small team with big ambitions; we move quickly to adapt to the needs of our artists, patrons, and the world around us.
  •  Believers that opera can be everything and everywhere – an art form that belongs to all.
  •  A team unified around all areas of public engagement, taking an integrated approach to the audience experience, from community and public programming, to how we communicate and welcome diverse audiences into the theater.


  •  3-5 years of experience in arts administration, development, database management, or related field.
  •  Undergraduate degree preferred; post-graduate work a plus;
  •  Knowledge of the philanthropic culture of Greater Boston Metropolitan area a plus;
  •  Knowledge of opera and/or classical music, music production, or musical theater a plus;
  •  Excellent written, oral, and interpersonal communication skills;
  •  Strong creative thinking, strategizing, problem-solving, and project management skills;
  •  Well-organized and detail-oriented, able to effectively work independently and within a team framework in a fast-paced, dynamic environment;
  •  Experience scheduling, creating timelines, and managing multiple workflow projects simultaneously;
  •  Knowledge of Tessitura CRM strongly preferred (training will be provided if not);
  •  Proficiency in Microsoft Office and experience working collaboratively in remote settings.


Job Conditions

The position is a full-time, 40-hours a week, overtime exempt, permanent position. Regular business hours are Monday to Friday, from 9am-5pm with evening and weekend work during seasonal high-volume periods. Administrative work is currently remote, as BLO staff continue to work from home due to COVID-19 precautions. Some regular onsite work is required for site visits, BLO performances, and events in Boston and across the greater Boston area (during the week/on weekends).



The salary for this position is based on a candidate’s experience and skills, with a salary range of $66,000 - $74,000 in addition to a benefits package which includes an Unlimited Vacation policy, 8-hours of paid Volunteer time, and 401k retirement plan. 


About Us

Locally and nationally, Boston Lyric Opera leads the way in celebrating one of the world’s great art forms through innovative programming and community engagement initiatives that redefine the opera-going experience. Now in its 45th Season, BLO is the largest and longest-lived opera company in New England. Since its founding the Company has staged world and U.S. premieres, and notable co-productions and co-commissions. It is a destination for leading artists, conductors, directors, and designers from around the world.

BLO values diversity and is committed to creating an inclusive environment for all employees. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran’s status or any other protected category. BLO is an equal opportunity employer.

133 Federal Street, Suite 802 | Boston, MA 02110
Phone: 617.426.2606
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