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Program Officer for Postsecondary Education Programs

Community Foundation of Western Mass
Job Title: Program Officer for Postsecondary Education Programs
Job Type:
Job Search Ends:
January 7th, 2022

The Community Foundation of Western Mass is seeking a Program Officer for Postsecondary Education Programs who administers and implements programs related to education and workforce development, with a significant focus on the Foundation’s scholarship and interest-free education loan programs which distribute approximately $2 million annually to local students.
Using a data-informed approach, the Program Officer is responsible for process improvement for education programs which include, but are not limited to, the online application, scholarship and interest-free loan review and decision-making process, and outreach plan.
The Program Officer is responsible for integrating a student-centered approach and community leadership model into program implementation and will partner with community volunteers, high schools, colleges, and other outside organizations to meet the goals of the department and Foundation.  All programs and projects are developed and implemented in alignment with our strategic priorities including equity, diversity, and inclusion, education, arts and creativity, and capacity building.   

Primary Responsibilities

  • Program management and administration: including distribution of $2 million to local students through the oversight of over 150 scholarship funds as well as 2 interest-free loan funds; innovate process improvement to the application, selection, and decision-making processes; and implementation and/or integration of emerging initiatives into all education programs.     

  • Outreach: including developing strategies that open access to the scholarship, loan, and other emerging education programs, using a lens of equity, diversity, and inclusion; developing and participating in information sessions; and collaborating with the Director of Marketing and Communications to increase awareness of programs.   

  • Support internal and external collaboration:  Works closely across departments, with grantees, volunteers, committees and working groups, team members, and a variety of community stakeholders in order to advance key priorities. 

  • Volunteer and community engagement:  coordinate volunteer engagement activities for the Education Impact and Partnerships Team, and develop relationships with external constituents, donors, and other stakeholders to implement a community leadership approach to education grantmaking.

  • Data collection, evaluation, and reporting:  responsible for using a collaborative approach to design and implement evaluation procedures that support communications, reporting, and quality improvement efforts. 


  • Associate’s degree, Bachelor’s degree preferred, or the equivalent.

  • At least two years of experience working with college students, preferably students from underrepresented populations.

  • Knowledge of the current issues impacting college students.

  • Familiarity with the financial aid process.

  • Demonstrated experience implementing programs and process improvement.

  • Experience extracting and understanding data.

  • Demonstrated experience using computer databases, MS Excel, and other Microsoft products.    

  • Demonstrated initiative, sound judgment, and the tenacity to see tasks through to completion in a timely, accurate and thoughtful manner.

  • Background working with volunteers and/or external stakeholders preferred.

  • Knowledge of the philanthropic, grantmaking, and/or nonprofit sector preferred.

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