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Senior Manager of Membership and Programs

Organization:
Maine Philanthropy Center
Job Title: Senior Manager of Membership and Programs
Job Type:
Program
City:
Portland
State:
Maine
Job Search Ends:
June 6th, 2020
Organization's Website:

Organizational Overview

The Maine Philanthropy Center (MPC) is an association of grantmakers with the mission to provide opportunity, leadership, and support to advance the effectiveness of philanthropy in Maine.” MPC promotes shared learning and collaborative action among a network of 70+ grantmaker members. Since its inception, MPC has also served as a bridge between the grantmaking community and the nonprofit sector, through interactive programs, informational resources such as the Directory of Maine Grantmakers, workshops on foundation research, and the popular biennial Philanthropy Partners Conference. MPC provides additional support for over 300 associate members, including nonprofit organizations and consultants and advisors to the field of philanthropy.

Position Overview

The Senior Manager is a critical position within the 2.75 member MPC staff team, working with a small but dynamic team and the biggest funders and nonprofits in Maine.  Together with the President and the Administrative and Research Manager, this role involves developing content, and delivering learning programs and planning a large biennial conference, in addition to creating and managing organizational communications.  They will work in tandem with the President to provide leadership and oversee various aspects of organizational operations, including membership development and services. This position is responsible for developing quality information, programming, networking and skill building opportunities for MPC members and the broader philanthropic community, providing customized assistance that responds to individual member requests and implementing efforts to increase membership.  The Senior Manager reports directly to the President.

 

Membership Development & Communications

The Senior Manager, in concert with the President, is responsible for designing and implementing efforts to attract new members to MPC and to sustain the interest of existing members over the long term. They will conduct and improve services based on regular member evaluation.

Membership management and retention will include:  the development of materials and communications material. understanding the needs of its members, providing them  timely and relevant information, and devising and maintaining systems to maintain accurate and up-to-date member information .  The Senior Manager will be responsible, with support from staff, for the tracking and reporting of all member requests, evaluation and feedback.

  • Plan and oversee the communications for the annual membership renewal process as a key priority
  • Annually develop materials and communications that support recruitment and retention activities
  • Proactively manages and supports efforts to connect with potential members to grow membership

 

Membership Engagement & Learning

The Senior Manager is responsible for creating and supporting opportunities for members to be actively engaged with MPC through programming, affinity groups, networks and special initiatives or projects.  They will develop and execute member programming and convening in concert with MPC staff and volunteer leadership to engage members and partners to promote and support effective philanthropy. This includes working with President and Program Committee to conceptualize program offerings, and to ensure that members’ voices are heard in program development, that programming is reflective of and responsive to emerging trends in philanthropy, and that it reflects MPC’s values around diversity, inclusion and equity. Specific projects include:

  • Plan and manage the annual program calendar that delivers training and events of value for both grantmakers and members
  • Plan and manage the execution of all conferences, workshops and other educational meetings, including the biennial Philanthropy Partners Conference
  • Manage/oversee membership information and program participation tracking data (Salesforce)
  • Share support for the activities and interests of funder collaboratives and other affinity groups and the Member Services and Program Committee
  • Proactively makes connections with and provides support and strong service to existing MPC members to sustain membership

 

MPC Management

The Senior Manager is responsible for managing consultants, collaborations, and special projects of MPC in concert with the President as it relates to programming and membership needs. They are responsible for staying up-to-date about trends in membership development and management in the philanthropy sector, participating in regularly scheduled staff meetings and other organizational planning efforts, and performing other duties as assigned by the President.

 

General Responsibilities

  • Provides strong oversight and support for a host of MPC-hosted events
  • Represents Maine Philanthropy Center effectively at various meetings, forums, and conferences in associated arenas across the membership region and nationally
  • Ensures that the organizational brand and messages remain strong and consistent
  • Identifies effective means to communicate with key audiences, as well as important opportunities to interact with core audiences
  • Conducts ongoing informal and periodic formal assessments of the effectiveness of strategies and activities

Qualifications

  • At least 5 years of professional work experience at nonprofit organization, membership association, program/workshop/conference management, or equivalent
  • Strong commitment to diversity, equity and inclusion in all aspects of their work
  • Sufficient knowledge of and experience in the field of philanthropy to clearly understand the opportunities and challenges facing grantmakers and nonprofits
  • Strong strategic thinking and analytical skills, ability to consider diverse perspectives and exercise excellent judgment
  • Ability to develop plans, set priorities and implement overarching business strategies, as well as specific, targeted projects
  • Excellent leadership skills and ability to guide and coach volunteers to achieve high-level performance
  • A proven ability to maintain a cooperative, supportive and productive relationship with staff, members, volunteers, and key external stakeholders
  • Ability to facilitate, convene and manage groups and work well as a team player, as well as manage conflict
  • Exceptional interpersonal, oral and written communication skills, including through social media channels
  • Ability to maintain confidentiality with respect to the business and affairs of the association and use appropriate discretion in working with others
  • Ability to organize and prioritize multiple competing deadlines
  • Drupal website experience a plus.

 

Other Position Information

This is a full-time, salaried position. Salary is commensurate with experience with a range of $50,000 - $60,000. Full healthcare coverage for the employee, a 6% retirement contribution, and generous paid leave policy included in the benefits package provided.

 

Applicants should send a cover letter  & resume to mpc@mainephilanthropy.org with the subject line “RE: Senior Manager, Membership and Programs” by June 6. Applications will be reviewed on a rolling basis until filled.

133 Federal Street, Suite 802 | Boston, MA 02110
Phone: 617.426.2606
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